Harpenden Community Banking hub


Across the country, High Streets have seen many changes over recent years and ours in Harpenden is no different. One of the big changes is the reduction in banks and the services that they offer.

Harpenden Town Council has started work to explore the opening of a Community Banking Hub to help address the impact that a loss of banks has in the Town. Banking Hubs are part of a national scheme with a number of locations having already had a pilot or permanent Hub established. Later this year we may have the opportunity to apply for Harpenden to be included in the scheme.

What is a banking hub?

A Banking Hub is a place where the public and businesses have daily access to face-to-face counter service, with the same transactional banking facilities that the high street banks offer. This includes the opportunity for scheduled private consultations with individual bank representatives. They are organised and funded by large clearing banks and would not be funded locally using public funds.

A hub is a dedicated and appropriate banking space, open to customers of all retail banks, situated in the centre of town and aims to be accessible to everyone.

We need your opinions

To help understand the need for a Banking Hub, we need your assistance. Please complete the Banking Hub Survey to help us to gather data to inform our next steps.

If you're a local business owner please click here to complete the survey.

If you're an individual customer please click here to complete the survey.

If you'd prefer to complete the survey in paper format please pick up a printed version from: Harpenden Town Council, Town Hall, Leyton Road, Harpenden, Hertfordshire, AL5 2LX.

We have received an excellent response to our banking surveys with 689 responses received so far. In order to collect as much data as possible we have extended the survey deadline to 14 October 2022. 

Please help us to share this information to people you know who do not use the internet.

Harpenden Community Banking Hub Primary Featured Image

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