town council commissions independent research on accessing town centre

The Town Council has commissioned independent research that seeks to gather the opinions of residents and town centre businesses on accessing and visiting Harpenden’s town centre. The surveys will include questions regarding changes to the limited waiting parking bays which were introduced in February.

The residents’ survey will be posted to every household in Harpenden so that views are gathered from as many local people as possible. All members of each household aged 16 or over will be invited to take part in an online questionnaire (or they can request a printed copy) using a unique identifier code to ensure reliable results.

Businesses located in Harpenden Town Centre will be also asked to take part in a telephone or face to face interview. The Town Council aims to gather information to help understand changes within the local area and any resulting impact on the town centre.

The survey is being carried out by an independent research company, Public Perspectives, on behalf of Harpenden Town Council. Research will take place in November and December 2025.

Contact:

Questions from residents and businesses who require assistance in taking part in the survey should be directed to Public Perspectives by email: surveys@publicperspectives.co.uk or FREEPHONE 0800 865 4898. Residents, should quote pass number which is printed on their letter.

Further information:

Independence and confidentiality

The survey is being carried out by an independent research company, Public Perspectives, on behalf of Harpenden Town Council. Responses are confidential and anonymous. This means that answers and opinions expressed in the research will not be published alongside personal details, and all information will be stored securely in line with data protection legislation.

Information about Harpenden Town Council

Harpenden Town Council is the first and most local tier of government in the area and we play an important role in promoting the Town, representing its interests and supporting the work of different groups in the community. Harpenden Town Council was created in 1974 and is the largest parish in the St Albans District with a population of almost 30,000 represented by 16 Councillors across 4 Wards.